What WayX keeps, and where.

WayX is run by Gancho Churkov, a private individual in Sofia, Bulgaria, who decides what is stored about you and why. For anything on this page, write to gancho@wayx.app. If WayX becomes a company, this section will name it.

• Your account: your email address and the times you signed in.
• Your kits: kit and color names, the fonts and logos you upload, and the printers you add. A printer entry holds details you type about someone else: a shop name, a contact person, an email address, notes and a default material.
• Your sign history: a record is written when you download or send any sign while signed in, of every sign type. It keeps the sign, its verdict and the engine that issued it, exactly as they were: the sign's texts, the kit name, the font family and the sign's artwork, and for a directional sign the distances you declared. The time and the format are noted each time you download it, and the same sign downloaded again stays one record. When you send it to a printer, the send is noted on the same record, with the printer's email address, the time and, for a set, the order it went in. You can delete your own sign records. The records of emails sent to printers are kept by WayX.
• Your print files: every print PDF you send is stored as its own file. A set sent to a printer also stores its list of signs as a spreadsheet (CSV): each sign's file name, type, finished size, quantity, material and format.
• Your sending records: a log of each email WayX sent for you, with the recipient address, the time, the kind of email, and the kit and printer it came from. A set sent to a printer is also logged as one order: the printer's address, the kit, how many signs it held, and when it was sent or that it failed. Also the printer confirmations you asked for, with the address and when it was asked and confirmed, and any order waiting for a printer to confirm, with the reason if it could not be sent. A waiting order keeps the order as you composed it: your note, quantity, material and the sign's colors, the kit name, and the printer's name, contact person and email address. A confirmation link is stored only as a one-way fingerprint, never as the link itself.
• On this website: the tester feedback form stores what you type into it, which can include your name and email address. An earlier waitlist form collected email addresses, and that list is still stored.
• Booking a demo on wayx.app/demo: you give your name, email address, organization, role, which signs you make and where they will hang, and if you choose, a link and the email addresses of your guests. They go to WayX's server and into WayX's Google Calendar, with Google as the calendar provider, and Google emails the invitation with the Google Meet link to you and your guests. WayX uses these details only to hold the demo and to invite you after it. If WayX's calendar cannot be reached, the page offers Google Calendar's own booking page instead, run by Google, where you give the same details.

Before you sign in, a kit you make in the editor stays in your browser's local storage, on your device. When you sign in, the kit the welcome made for you, if you have not changed it, is added to your account without a question when the account has no kits yet: it carries the name "My signs" and the place you chose. If your account already has kits, that copy is removed from your device. A kit you renamed, recolored or gave a logo is copied to your account only if you say yes when the editor asks.

WayX keeps your sign-in session in your browser's local storage. Neither site sets cookies or uses advertising or tracking tools.

This website, wayx.app, uses Vercel Web Analytics to count visits. It is cookieless and stores nothing in your browser. The only exception: opening wayx.app/?internal=1 stores one flag that stops your own visits being counted. It reports aggregated figures, such as how many people viewed a page and where they came from, and no personal data. It also counts five actions: clicking a "Book a demo" or "Show available times" button, or the link that opens the booking page (and which one), pressing Play on the film, turning its sound on, booking a demo, and clicking the link to ask for an invitation by email. Each count carries only the name of the action and, for the first and last, which button or link it was, taken from a fixed list; nothing you type and no address is sent. It does not follow you across other sites. It never counts a download link or any address that carries a token or a code, and it keeps no part of a web address except the page and any campaign tag (utm). The editor at engine.wayx.app uses no analytics.

• Everything listed above, except demo bookings, is stored by Supabase in its Frankfurt, Germany region (AWS eu-central-1): the database, sign-in and stored files, for the editor and for this website alike.
• Demo bookings are kept in WayX's Google Calendar (Google Workspace), where Google keeps calendar data, which can be outside the European Union. On the way there they pass through one Vercel function in Frankfurt, Germany, which stores nothing you typed.
• Both websites, wayx.app and engine.wayx.app, are hosted by Vercel. Pages are delivered from the Vercel location nearest to you. The download link in a print-order email passes through one Vercel function in Washington, D.C., United States, which checks the link and sends the browser on to the file in Frankfurt. The file itself does not pass through it.
• Emails WayX sends, your sign-in links and print orders alike, are sent by Resend, a company in the United States. WayX's mail is sent from Resend's Ireland region (eu-west-1). Resend keeps account data and logs in the United States.
• Every day an encrypted copy of the database and stored files is made and kept in iCloud Drive (Apple). Apple stores only the encrypted file and cannot read it. The key that opens it is not stored with it. A copy is kept for 14 days, and one copy a month is kept for 12 months.

WayX uses four companies to run the service, and keeps an encrypted copy of its data with a fifth, Apple, which cannot read it. Supabase, Vercel, Resend and Google handle your data on WayX's behalf, as its processors.

• Supabase: the database, sign-in and file storage, in Frankfurt.
• Vercel: hosting for both websites, and the visit counts on wayx.app described above. As the host, it receives your IP address and the pages you request.
• Resend: sends your sign-in link, the print-order email and the request asking a printer to confirm. It handles your email address, and for an order the printer's address, your note and the order's details.
• Google: WayX's calendar, for demo bookings only. It holds the booking and emails the invitation and the Google Meet link to you and your guests.

When you send a sign, the printer receives an email with a download link to the print file, valid for 14 days, and what the sign says, the kit name, the quantity, the material, the colors and your note. A set has one link for each sign and one for its list of signs. The email shows your email address, and you are copied on it so the printer can reply to you. The first time you send to a new printer, WayX asks them to confirm before any order goes, and that request shows your email address and the kit name, and lets them reply to you. That is part of how an order works.

Neither website loads anything from Google in your browser: the editor serves its typefaces from engine.wayx.app, and this website from wayx.app. Booking a demo on wayx.app/demo reaches Google from WayX's server, not from your browser. Only if WayX's calendar cannot be reached does the page offer Google's own booking page instead, and that loads from Google only when you press "Show available times".

WayX does not sell or rent anyone's data.

WayX deletes nothing you store automatically today. What that means in practice:

• Your account, kits, printers and sign history stay until you delete them or ask WayX to.
• Sending records stay until WayX deletes them when you ask by email.
• Deleting a kit removes the kit, but not the fonts, logos and print files stored with it. Those stay until WayX deletes them by hand when you ask.
• You cannot delete a print file, or a set's list of signs, yourself. The download links in the email stop working after 14 days, but the files stay stored.
• Deleting a sign record removes the record and the downloads and sends noted on it.
• Feedback and waitlist entries stay until you ask for them to be removed.
• A demo booking stays in WayX's calendar until the demo and any follow-up are finished, and is then deleted from the calendar within 12 months.
• The daily encrypted copies are deleted automatically: 14 daily copies are kept, and one a month for 12 months. Data deleted on request stays inside those encrypted copies until they age out, at most 12 months.

There is no button yet to delete your account or download your data. Write to gancho@wayx.app from the address on your account, and WayX will delete your account, kits, sign history, sending records and stored files by hand, or send you a copy of them, within 30 days of your request. You will get an email when it is done.

If your details are in someone else's kit, for example as their printer, you can write to the same address and ask for them to be removed.

Questions, requests and complaints about privacy: gancho@wayx.app.